Connect your data
Bring in surveys, reviews, support, conversations, and historical data
Automatic customer intelligence
Turn customer signals into automatic insight
CustomerSignals connects your customer signals into one system that understands what's changing, why it matters, and what to do next.
Across surveys, reviews, support, and historical data.
CustomerSignals doesn't just show you data. It tells you what matters.
Ask questions. Get answers. Get alerted before problems grow.
Customer signals are everywhere. Insight isn't.
Customers tell you what's working and what isn't across surveys, support tickets, reviews, chats, and conversations.
But those signals live in different tools, formats, and teams.
So instead of clarity, you get:
- disconnected dashboards
- manual analysis
- delayed decisions
Most teams don't lack feedback. They lack a way to connect it and understand it automatically.
Insight with full customer context
Most tools only analyze what's new. CustomerSignals can bring in your historical data too, so insight is grounded in everything that has happened — not just the latest feedback.
- Trends grounded in past and present signals
- Recurring issues recognised faster
- Changes detected in context
- Better answers over time
From signals to insight — automatically
Unify signals automatically
Signals are structured and connected across channels and time
Understand what's changing
Themes, drivers, and changes are surfaced automatically
Act with confidence
Know what to fix, where to focus, and what's improving
Ask what's happening. Or let the system tell you.
Ask anything. Get real answers.
- What's driving our NPS drop?
- What changed this month?
- What are customers complaining about most?
- Which issues are getting worse?
CustomerSignals answers using your full, connected data.
Know what matters before it becomes a problem
CustomerSignals proactively:
- flags emerging issues
- detects unusual changes
- highlights risks and opportunities
- surfaces what needs attention
What changes for your team
Always-on insight
No more analysis cycles — insight updates continuously
See the full customer picture
Patterns across every signal, in one place
Clear priorities
Know what matters and where to act
Measurable impact
Track whether changes are working over time
Built on proven analysis technology
Built on the same engine behind AddMaple, used by global teams to connect data, generate explainable insight, and produce outputs people trust.
Netflix · UN · FT · World Bank
Stop stitching signals together. Stay ahead of them.
CustomerSignals turns fragmented feedback into connected, automatic insight — so your team can focus on decisions, not analysis.